Protection Target Market

The nature of the target:
Target supermarket where commercial centers, often located in crowded places such as the city center, the center of the military district, town and many people passing vehicles. On the other hand, the target customers of all components different qualifications including foreign tourists regularly out on the nature of the target should be very complex requiring security guards here must be educated , high professional level, with style agility work schedule flexibility, flexibility.

The location is usually:

- Administration Portal

- Portal for customers

- Patrol

- Freight

*** PORTAL OF THE

1. Sign up

Guard to make sure that everyone (staff marketing provider companies provide services, seasonal workers, visitors to contact the work) prior to the shopping center, main office to do registration procedures in protection, and must be approved by the Board of Directors supermarket or relevant responsible person. At the main office, security personnel are responsible for carrying out procedures for registration (company name and contact person to work) and tags to visit or work concierge at the main office or shopping centers under employee entrance.

Guard to keep personal documents such as referral, driving license. To record the information required to be recorded simultaneously in contact time work, job content, hours of leaving the shopping center.

a. Guests to contact work

Security guard office contact, parts that meet customer needs related work, notify the relevant department for customer name, company name and address of the client company. Security guard guest cards and guide customers to the department concerned that customers contact us, or invite guests to wait for the responsibilities associated with client instructions.

b. The contractor company providing services

Protect require contractors to produce a work permit to be directed to work security guard must record the name of the company employees of companies that provide services, the company provides service time work, then the card "subcontractor" security personnel, technical personnel supermarket staff will accompany the contractor to work, while getting the contractors perform their work, guards must be present to supervise and guard to check and record all instruments, tools and equipment of the contractor staff before they are allowed to work as well as when they left the super market.

c. Marketing staff of providers

The list of employees with the same marketing providers must be approved by the Director supermarket in the port administrative protection, keeping marketing employee ID and name tags for marketing personnel, the last day the guards will recover and return of ID cards for marketing personnel.

Any changes (in hours worked, sick leave, termination of the contract, the new alternative) increase in personnel or extend the program to work, promotion must be updated promptly to the Board of Directors Head of department stores and supermarkets security.

Marketing staff, suppliers required to wear uniforms of the respective vendors and uniforms must be approved supermarket, marketing staff are not allowed to use the storage room of the store clerks, if marketing personnel not wearing prescribed or non-table name, or undocumented individuals will not be allowed to work at the supermarket.

Explosives, radioactive materials, weapons etc ... are not allowed in the supermarket.

2. Rules out at shopping centers:

Protection at the port administration shall:

Check the swipe card, employee uniforms when they place on supermarket (staff should wear shoes, do not bring slippers).

If employees are not uniform regulations do not carry any or table name will not be allowed to work at the supermarket.

Manage personal items consigned by the staff at the port administration.

Individuals are not allowed in the supermarket will not be consigned personal items at the port administration.

Guiding visitors and contact work with the relevant departments

Ensure the principles and provisions of the supermarket adhered to

Recognition accuracy and completeness of the information to the shift handover.

Noting full time staff clear the last to leave the supermarket stores, supermarkets hour door lock, door lock supermarket staff.

When an alarm or unusual events, the security guard on duty to find out the cause and inform the Head of Security supermarkets, manage commodity group or police duty .

All individuals leaving the supermarket must be tested according to the provisions aimed at preventing the goods and property of the supermarket are carried out of the supermarket without the consent of the persons responsible for the discovery any cheating, security personnel must make a record of the work immediately, customers or employees supermarkets are required to produce pouches, wallets and mobile phones to facilitate the inspection.

*** Testing Method

Ask customers or employees supermarket produce pouches, wallets, personal items, mobile and open the bag check.

Check the shoulder to waist

Check from the hip down to ankle

Check the back.

3. Stamping commodity assets and check out port license.

a. Stamping goods and assets.

Goods "internal consumption" would be the guard gate test administration, security guards must be checked against the actual volume compared to the purchase invoices and "buying votes internal requirements" on the item number and types of goods, the goods item, price, and signature of the person responsible.

After inspection, protection must certify on all (votes internal requisitions) will be protected storage, end of the day all relevant documents will be forwarded to the department supermarket cashiers.

b.Giay allow the port

Permit the port was created to:

 

Asset protection of supermarkets is temporarily taken out of the supermarket (to repair, move to a different supermarket).

Samples for capturing, customer references (especially for restaurants, hotels).

The assets of the provider carries out the supermarket.

Permit the port normally associated with 3:

- First Contact: protected storage

- Contact second part, related industries.

- Contact Tuesday: Board of Directors supermarket

Protection is responsible for examining and comparing the signature of the Board of Directors of supermarket vouchers compared with specimen signatures, before allowed goods from the supermarket.

South protective week to report aggregate level cases (pending) This synthesis report submitted to the Board of Directors of the supermarket.

Protection must hand over all relevant documents to (permit the port) of the cases (solved) for supermarket security check.

Note:

All goods brought out of the supermarket must have valid papers, gate guards responsible administrative checked against the signature of the head of department and the relevant departments of the Board of Directors and supermarkets.

*** FOR CUSTOMERS

Behavior of security personnel have quick courteous when customers in supermarkets.

Be polite quick warm inviting customers into stores.

Note attitudes and gestures of customers walking out of the hotel from the beginning and know how to distinguish the type of customer.

To prevent theft crooks to steal tea in the supermarket

Regularly monitor the evolution of security inside and outside the supermarket.

Instructions for visitors to the stalls need to buy.

For customers who have a complaint about the goods, promotional concierge contact aftermarket parts to solve.

Security guard on duty doors in touch with the nearest guard patrol perform the necessary checks.

Maintain communication with other positions.

*** Patrol

Security guard area is assumed to maintain security in the area, do not arbitrarily change position without the consent of the Minister or shift commander.

Observe and prevent supermarket employee or customer exchange.

Remind customers to follow the rules do not sit on the trolley, supermarket smoke.

Subscribe to observe objects that courtesy is suspected, notify the principal or shift commander.

Observations of nearby locations around the position you're in charge.

For guests dining in the supermarket security guard customer request immediate payment for goods used, the counter, the guard will bring together the remaining amount of the invoice sent to cashier, if the goods have been used up guard will bring the bill to the guard at the entrance.

For goods by the customer as breakage, require customers to pay at the cashier, if the employee's fault sector security personnel will make records management requirements verification commodity group clarified.

When a customer is found peeled, goods packaging, security guards customer request payment of goods.

Detection of supermarket workers, seasonal workers do not wear uniforms do not wear ID badges, or food in supermarkets, security guards and security make records for supermarkets.

Upon discovery of goods arranged on shelves unsafe, do not require employees to tie rearranged industry goods immediately to ensure safety.

When employees see supermarket trolley or even sit on the car, the security guard asked staff must now, if not abide border protection shall make a report to the supermarket security and adopt remedial .

Cashier area:

Security guards regularly patrol the area behind the cashier

Security guards patrol the area at the Cashier is responsible for:

Ensure that no goods (due to the customer) at the cashier

Random checks the cashier charged to guests by comparing observations of real goods is composed cashier compared with description of goods displayed on the screen for customers.

Observe and ensure that cashiers check is adequate:

The quantity of goods

packaging

All goods are scanned for cash.

The cartons were examined in order to avoid the situation of other goods are concealed inside containers.

Customers pay in full for all goods from the cashier.

Security guards must check the status of all sealed container.

If you detect any loss of sealed containers, or torn to sociology, to examine carefully the inner container.

Security guards shall perform the inspection of goods a tight and accurate.

*** LOCATION IN PRODUCTS

Security guard duty freight forwarders to fully record the relevant information of the items into storage (type and quantity) of information must be independently recorded delivery people goods. If in doubt, security guards required to test the entire package.

Freight forwarding division, supermarkets will provide half of the prescription order copy (section lists the description of goods, unit price, commodity codes, barcodes) for security guards duty to supervise the delivery of goods.

Parts delivery, supermarkets will provide the company provides security services detailed statement of the date of delivery of goods.

Daily results will be checked against security guards moved supermarket Board of Directors.

Security guard on duty delivery to remind staff of delivery sealing all containers (cardboard) after every test, all goods tally before moving into the warehouse must be tied carefully.

Staff on duty test area freight forwarding goods are only allowed to move into the warehouse when the counting procedures were completed and recorded in writing signed.

Remind provider cardholder full upon delivery of goods, the individual does not carry the card will not be allowed into the area of freight forwarders.